FamilyFX: The Family Reset System
Local support in Shropshire

SEND support in Shropshire and Telford and Wrekin

Shropshire Council and Telford and Wrekin Council run separate Local Offers and EHC processes. Use the home address to choose the right council.

Sources checked 14 August 2026Next review 14 August 2027
An illustrated Shropshire landscape with a winding river, timbered houses and green border hills.
Stylised illustration representing the area's character, not an exact photograph of a landmark or service location.

How support is organised in Shropshire

The wider Shropshire name includes two local authority systems. Shropshire Council serves most of the county, while Telford and Wrekin Council is responsible for homes within its borough.

The two councils share a wider NHS planning area, but their SEND teams, statutory forms, transport arrangements and social care services are separate.

Shropshire Council's Local Offer covers places including Shrewsbury, Oswestry, Ludlow, Bridgnorth and Whitchurch. Telford and Wrekin Council publishes a separate SEND Local Offer for Telford, Newport and the surrounding borough.

NHS Shropshire, Telford and Wrekin Integrated Care Board plans NHS services across both council areas. The hospital, community service or mental health provider named on a referral manages the individual pathway.

FamilyFX local support signals

The local picture in Shropshire

This section maps the current health bodies serving this area and, where a comparable official measure is available, presents it alongside the national figure. It is not a rating of the area or the quality of an individual service.

Health

NHS commissioning for Shropshire

Integrated care boards, usually shortened to ICBs, plan and pay for many NHS services in England. They do not necessarily deliver an assessment or treatment themselves, and some pathways work across more than one area.

education

EHC plans issued within 20 weeks

The percentage of new EHC plans issued within the statutory 20-week period during 2025, excluding cases where permitted exceptions applied.

Accredited official statistics
CouncilLocal figureEngland comparisonPeriod
Shropshire11.9%England: 46.1%34.2 percentage points below the England figure2025 calendar year
Telford and Wrekin97.3%England: 46.1%51.2 percentage points above the England figure2025 calendar year
How to read this indicator

The Department for Education calculates this measure from the mandatory SEN2 return. FamilyFX presents each responsible council separately and compares its published percentage with the England figure for the same period and definition.

Timeliness describes one part of the EHC plan process. It does not show the quality of a plan, whether support was suitable or what an individual family experienced. A high percentage can also be based on a relatively small number of plans.

Source: Department for Education, checked 14 August 2026. Update frequency: annual.

FamilyFX evidence snapshotMarch 2026 · checked 14 August 2026

Autism referral data for NHS Shropshire, Telford and Wrekin

NHS Shropshire, Telford and Wrekin plans NHS services across Shropshire, Telford and Wrekin. The March 2026 figures describe recorded suspected-autism referrals across the system, not an individual provider's complete waiting list. NHS England records shared leadership with NHS Staffordshire and Stoke-on-Trent, but the boards remain separate legal entities.

Recorded referrals

1,500

Open suspected-autism referrals

People whose suspected-autism referral was recorded as open at some point in March 2026.

A count shows scale, not comparative performance.

Share of referrals

66.3%

Open for at least 13 weeks

The share of recorded open suspected-autism referrals that had been open for 13 weeks or longer.

England: 89.7%. 23.4 percentage points lower than the England figure.

Share of referrals

11.1%

First contact within 13 weeks

Among referrals open for at least 13 weeks, the share with a first attended care contact recorded within 13 weeks of referral.

England: 3.7%. 7.4 percentage points higher than the England figure.

Share of referrals

80.4%

No first care contact recorded

Among referrals open for at least 13 weeks, the share without a first care contact recorded in the dataset.

England: 82.7%. 2.3 percentage points lower than the England figure.

What these figures mean

A system signal, not a waiting-time promise

The NHS England measures follow suspected-autism referrals from the referral date to the first attended care contact recorded in the Mental Health Services Dataset. FamilyFX preserves the published counts, shows the numerator and denominator behind each derived percentage, and compares only measures with the same definition and reporting month.

NHS Shropshire, Telford and Wrekin continued on the same statutory footprint on 1 April 2026. The calculation uses source rows QOC. Published counts are rounded, so derived percentages are approximate.

Important limitation

This dataset is incomplete by design

These are official statistics in development, not a complete autism waiting list. Most child autism assessments take place in community paediatric services whose activity cannot yet be identified in the Community Services Dataset. March 2026 data from Psychiatry UK was incomplete, and a missing care-contact date can mean a contact was not submitted, the person was still waiting, or the referral closed without a first appointment. The figures should not be used to rate an ICB or predict an individual wait.

Show the calculation behind each figure
MeasureNumeratorDenominatorNHS codesCalculation note
Open suspected-autism referrals1,500Not applicableASD16The published count is retained without a population comparison because it describes system scale, not comparative performance.
Open for at least 13 weeks9951,500ASD16 + ASD16aFamilyFX divided ASD16a by ASD16 and rounded the result to one decimal place. Source counts are published rounded values.
First contact within 13 weeks110995ASD16a + ASD18FamilyFX divided ASD18 by ASD16a and rounded the result to one decimal place. Source counts are published rounded values.
No first care contact recorded800995ASD16a + ASD18bFamilyFX divided ASD18b by ASD16a and rounded the result to one decimal place. A missing contact is not the same as a confirmed wait.
Current published evidence

What has changed, and what it means for families

boundaryAll ages

The current statutory ICB footprint

NHS England lists NHS Shropshire, Telford and Wrekin Integrated Care Board among the 36 ICBs operating from 1 April 2026. Its footprint covers Shropshire, Telford and Wrekin.

Why this matters: The ICB is responsible for planning and commissioning across this wider system. The provider named on a referral remains the practical contact for an individual appointment or waiting-list query.

Read the source from NHS England

NHS commissioning and statutory boundaries · published 1 April 2026 · checked 14 August 2026

pathwayAll ages

Shared leadership does not create one local pathway

NHS England records NHS Shropshire, Telford and Wrekin in a leadership cluster with NHS Staffordshire and Stoke-on-Trent. The ICB remains a separate legal body with its own footprint and published information.

Why this matters: Use the ICB site for current commissioning, policy and pathway information. For a personal referral update, use the hospital, community service or assessment provider named in the referral correspondence.

Read the source from NHS Shropshire, Telford and Wrekin Integrated Care Board

Current NHS system and pathway information · checked 14 August 2026

Data source: Autism Statistics, April 2025 to March 2026, published 14 May 2026 by NHS England Digital.

Refresh: on-publication. Next source check: 14 September 2026. FamilyFX will retain previous periods so changes can be audited rather than silently replacing the historical record.

ADHD management informationMarch 2026 · checked 14 August 2026

ADHD referral data for NHS Shropshire, Telford and Wrekin

NHS England now publishes ICB-level management information about referrals that may relate to ADHD assessment. These figures add useful scale and waiting-band context, but they are not a confirmed ADHD waiting list.

Read this first

These are referrals that may be for an ADHD assessment. They are not confirmed diagnoses and should not be read as an exact local ADHD waiting list.

Open referrals

12,060

Possible ADHD referrals still open

Open mental-health referrals recorded under neurodevelopmental conditions excluding autism, including referrals that have already had a first contact.

Open referrals

At least 10,325

Open for more than 13 weeks

Possible ADHD referrals recorded in the three published bands above 13 weeks. This describes referral age, not a promised assessment date.

Open referrals

At least 6,250

Open for more than 52 weeks

Possible ADHD referrals recorded in the 52-to-104-week and 104-weeks-or-more bands.

Open referrals

9,410

No first contact recorded

Open possible-ADHD referrals without a first care contact in the submitted Mental Health Services Dataset record.

Monthly referrals

At least 565

New possible referrals in March

Possible ADHD referrals newly recorded during March 2026. It is a monthly flow measure rather than a waiting-list total.

Age breakdown

Possible open referrals by recorded age

Each bar uses ADHD003 for the same reporting month. Bar lengths compare age groups within this displayed footprint only.

0 to 425

People aged 0 to 4

5 to 175,355

People aged 5 to 17

18 to 241,490

People aged 18 to 24

25+5,190

People aged 25+

Unknown0

Age not recorded in the source row

How the figures were built

A traceable system signal

Measures ADHD003 to ADHD007 come from the Mental Health Services Dataset. NHS England identifies referrals whose primary reason is recorded as neurodevelopmental conditions excluding autism, then publishes their status and time bands by age. FamilyFX keeps the official definitions, source codes and reporting month visible and does not combine the figures into a score or rank.

FamilyFX added the published March 2026 age-band values for predecessor ICB code or codes QOC. Values are rounded to the nearest five, and asterisks marking small suppressed cells are retained as lower bounds.

Important limitation

The publication is still developing

The referral category can include conditions other than ADHD, while some ADHD pathways, Right to Choose providers and independent providers do not submit complete data. An open referral may also remain open after assessment because medication reviews or continuing care are still managed by the provider. The figures therefore cannot give an exact ADHD waiting list, a diagnosis count or an individual waiting-time estimate.

Show the NHS measures behind these figures
MeasureDisplayed valueNHS codesCalculation note
Possible ADHD referrals still open12,060ADHD003FamilyFX added the published March 2026 age-band counts. NHS England rounds these values to the nearest five.
Open for more than 13 weeksAt least 10,325ADHD003b + ADHD003c + ADHD003dThis is a lower-bound subtotal. Small source cells may be suppressed, or a 2026 boundary change may prevent part of the current footprint being separated from a predecessor ICB row.
Open for more than 52 weeksAt least 6,250ADHD003c + ADHD003dThis is a lower-bound subtotal. Small source cells may be suppressed, or a 2026 boundary change may prevent part of the current footprint being separated from a predecessor ICB row.
No first contact recorded9,410ADHD004FamilyFX added the published March 2026 age-band counts. NHS England rounds these values to the nearest five.
New possible referrals in MarchAt least 565ADHD007This is a lower-bound subtotal. Small source cells may be suppressed, or a 2026 boundary change may prevent part of the current footprint being separated from a predecessor ICB row.

Data source: ADHD Management Information, May 2026, published 28 May 2026 by NHS England Digital.

Refresh: quarterly. Next scheduled source check: 27 August 2026. Previous periods will be retained so revisions and reporting changes remain visible.

Urgent help

Urgent health and mental health help in England

Use NHS 111 when you need urgent help but it is not a life-threatening emergency. Call 999 in an emergency.

Visit Urgent health and mental health help in England

Local organisations and advice

Services and local pathways

SEN support and EHC plan guidance

Department for Education SEND guidance

Official English guidance on SEN support and EHC plans.

Who it is for: Children and young people in England who have or may have special educational needs.

How to access it: Begin with the education setting. Use the council route for an EHC needs assessment or Local Offer information.

Check current details

Find your local SEND information, advice and support service

Information, Advice and Support Services Network

Find the impartial advice service for your home council.

Who it is for: Children and young people with SEND and their parents or carers in England.

How to access it: Choose your local authority in the Council for Disabled Children directory and contact the listed service directly.

Check current details

ADHD assessment choices in England

If a GP is making an elective referral for an ADHD assessment in England, you may have a legal right to choose a clinically appropriate provider that holds a qualifying NHS Standard Contract. The referrer still decides whether the referral and provider are clinically appropriate, and the rules do not apply in every situation.

NHS England explains the underlying patient-choice rules. ADHD UK also publishes an ICB finder with local information gathered about ADHD assessment routes and waiting times. Its information is independent of the NHS, so check the current position with your GP and the relevant NHS organisation before relying on it for a referral.

Practical next steps

Check the council for the home address before starting an EHC request or applying for council support. A Telford postal address may be a useful clue, but the council record is more reliable than the town name alone.

At school, ask for the support already in place to be recorded clearly, along with the next review date. A diagnosis is not required before a school responds to an identified educational need.

For health, note where the referral was sent and who can provide an update.

Related FamilyFX help

Help us strengthen this directory

Do you support SEND families in Shropshire?

If you are part of a charity, parent group, advice service, inclusive activity or another organisation supporting SEND families in Shropshire, we would like to hear from you. Send us your website, the area you cover, who the service is for and how families can get in touch. We check submissions before deciding whether to add them.

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Sources and checking dates

Local services change. We check the sources below and review any substantive change before altering the page.