FamilyFX: The Family Reset System
Local support in Conwy

Additional learning needs in Conwy: what to ask for first

Conwy County Borough Council publishes local ALN information and specialist-team contacts. Betsi Cadwaladr University Health Board provides NHS services.

Sources checked 14 August 2026Next review 14 August 2027
An illustrated Conwy estuary with a walled castle, stone town, bridge and mountain backdrop.
Stylised illustration representing the area's character, not an exact photograph of a landmark or service location.

How support is organised in Conwy

Children can need extra help for many reasons, and not every difficulty means that a child has additional learning needs. In Conwy, begin with the current barrier and ask what the school or setting can do through teaching, targeted support or a change to the environment.

If the child may require provision that is additional to or different from what is usually available, ask how the setting will consider ALN and involve the child and family in the decision.

Conwy County Borough Council is the local education authority. Its current ALN pages explain the local service, changes under the Welsh system, the role of school and council teams, and support for young people after 16. The school ALNCo is usually the first practical contact for a school-age child.

Betsi Cadwaladr University Health Board provides health services throughout North Wales. Some Conwy education teams also work alongside health professionals, but health and education decisions remain separate. SNAP Cymru provides independent ALN advice and Llais supports people who want to raise a health or social care concern.

FamilyFX local support signals

The local picture in Conwy

This section maps the current health bodies serving this area and, where a comparable official measure is available, presents it alongside the national figure. It is not a rating of the area or the quality of an individual service.

Health

NHS health boards for Conwy

Local health boards plan and provide many NHS services in Wales. Individual pathways may be delivered by a specialist team or through a regional service.

Betsi Cadwaladr University Health BoardCovers Betsi Cadwaladr University Health Board areaVisit health board website

Urgent help

Urgent mental health help in Wales

NHS 111 Wales offers urgent mental health support through 111, option 2. Call 999 if life is at immediate risk.

Visit Urgent mental health help in Wales

Local organisations and advice

Conwy County Borough Council

Covers Conwy

The council publishes local ALN guidance and specialist-team information.

Visit website

Betsi Cadwaladr University Health Board

Covers Betsi Cadwaladr University Health Board area

The health board provides NHS services across the six North Wales council areas.

Visit website

SNAP Cymru

Covers Wales

Independent information and advice about ALN and education processes.

Visit website

Llais

Covers Wales

Independent support for people raising health and social care concerns.

Visit website

NHS 111 Wales

Covers Wales

Official urgent health and mental health access through NHS 111 Wales.

Visit website

Services and local pathways

Welsh Government ALN guidance for families

Welsh Government additional learning needs guidance

Official Welsh Government guidance about ALN, IDPs and rights.

Who it is for: Children and young people in Wales who have or may have additional learning needs.

How to access it: Start with the education setting or local authority and use the government pages to check who should decide and maintain an IDP.

Check current details

SNAP Cymru information and advice

SNAP Cymru

Independent ALN information and advice for families and young people.

Who it is for: Families and young people seeking help with additional learning needs and education processes in Wales.

How to access it: Use the SNAP Cymru website to check current advice and contact options.

Check current details

Practical next steps

Ask what support is already part of the setting's universal provision and what evidence shows whether it is helping. If an ALN consideration begins, clarify who is responsible, when the decision is expected and how the child's views will be gathered.

Where a specialist education or health team is involved, ask what question it is being asked to answer. Record the advice in practical terms and check how it will alter the child's experience during lessons, breaks, transitions or attendance.

Related FamilyFX help

Library articleSchool Support Scotland Wales Northern IrelandUse the correct Welsh ALN framework and terminology.Library articleSend Rights Scotland Wales Northern IrelandUnderstand individual development plans and the Welsh rights framework.Library articleKeeping A Record For School And Gp MeetingsBuild a concise record for education and health conversations.
Help us strengthen this directory

Do you support SEND families in Conwy?

If you are part of a charity, parent group, advice service, inclusive activity or another organisation supporting SEND families in Conwy, we would like to hear from you. Send us your website, the area you cover, who the service is for and how families can get in touch. We check submissions before deciding whether to add them.

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Sources and checking dates

Local services change. We check the sources below and review any substantive change before altering the page.